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What is the procedure to subscribe to ISTOIKONA TV? |
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In order to be able to watch ISTOIKONA TV you need to complete the subscription
form, which can be found
here.
This procedure takes up to 2 minutes.
As soon as ISTOIKONA personnel receive the subscription within 24 (working)
Hours a confirmation email is send to you.
The subscription form is on a secure website.
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How much does it cost?
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The Basic Package to our service which includes four TV Stations is £11.50 per
month.
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How do i connect to the service? |
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In order to be able to connect to the service just go to
www.istoikona.com and on Sign In Button,
where it says Internet TV.
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What is Embed and what is external
player? |
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There are two different ways to watch TV:
Option 1: SignIn (Embed player). With this option a new window
will popup to your screen. The media player used here is from the web and no
resources from the local computer are used.
Option 2: SignIn (External player). With this option you need
to have the Windows media Player installed your computer. The proposed Version
is from Windows media player 9 and up.
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Why do i need ISTOIKONA certificate? |
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Certificate is needed in order to be able to have secure connections with
ISTOIKONA so that no one can get into your account.
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When I click on the TV link my explorer tries to download the
link and then when I play the link from the download location it does not work.
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The new verification system does not work with downloaded links. In order to
solve this problem you need to open windows media player and then under
TOOLS => OPTIONS
Select File Types. On that window click Select All.
Then click on OK.
Close the media player and try again to play the link from the website.
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Can I just send you my material and let you take care of the
rest?
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Yes, IstoIkona can capture and convert your media for you for a nominal fee.
Click here for price quote. If you prefer to
do this yourself, but think you'll need help, you can contact our tech support
team and they will walk you through the process of uploading your media, if
necessary. Our goal is to empower you to manage your own content so you can
upload, delete and modify your account as often as you need. If you have any
questions, feel free to contact us .
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What formats can I use with my IstoIkona Account?
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IstoIkona enables you to use the major
streaming formats
(Windows media) from a single account.
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How do I stream across a firewall?
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Media Players generally fail-over to HTTP Port 80 to bypass firewalls. If the
player doesn't fail-over you have to manually configure it. For help
contact IstoIkona Support .
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What is the difference between downloading and Streaming
Downloading?
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Downloading: Your computer saves the entire file to you hard drive. Often files
will begin playback before it is finished saving, but you cannot fast forward
beyond what is on your hard drive.
Streaming: The file is not saved to your hard drive and plays back in 'real
time' as it is received. Some streaming formats support multiple bit rates
allowing the server to adjust the stream for the viewers connection speed.
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What is a streaming servers and a web server?
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Streaming: Streaming servers send on-demand and live content to a media client
for immediate play back. The servers generally use the RTSP protocol, which can
use both UDP and TCP packets.
Features include: multiple bit rate files for sending to the client/player for
the best connection speed.
If a packet is lost the server will continue to send the stream and play.
With on-demand, users can fast forward to anywhere in the file at any time.
Web Server: A web server can only send on-demand content for the client/player
to download and save to their hard drive. The servers use HTTP protocol, which
only uses TCP packets.
Features include: When downloading if a packet is lost, play back will be
stalled until the download is complete.
Entire files will be downloaded without being able to take advantage of multiple
bit rates.
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How much storage space will I need for my media ?
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Streaming media is measured in kilobits per second (Kbps). You may be accustomed
to seeing the amount of storage space used on your computer in kilobytes (KB).
To estimate how much storage space your streaming media will take up at
different rates, you can simply use our handy streaming calculator. If you would
like to know the math behind it, here's what you need to know:
- There are 8 bits in a byte.
- Take the kilobits per second and divide by 8. (This will give the kilobytes per
second.)
- Multiply this number by 60 so that you will have the kilobytes per minute.
- Multiply the kilobytes per minute by the length of your media in minutes. This
number will probably be at least four digits.
- To translate into megabytes (MB), divide by 1024.
- Did you know that QuickTime displays data transfer in KiloBytes per second, not
kilobits per second? Thus a QuickTime clip stream at 3 KBps is going at the same
rate as a Real or Windows Media clip at 24 kbps. (3KB x 8 bits per byte = 24
kbps)
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What payment options do I have?
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All IstoIkona accounts have the option to receive invoices by email and/or
postal mail. IstoIkona provides for several payment options:
. Credit Card
. Bank Transfer
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What credit cards do you accept?
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. Visa
. MasterCard
. American Express
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